The Best CRMs for Ecommerce: Optimize Your Business!

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, manage orders and analyze profits. An effective e-commerce solution that saves you time and increases business profitability.

Main pros

• Automatic calculation. Accurate accounting of dropshippers, payments and balances. No manual calculations!
• Convenient analytics. Track key dropshipping performance indicators in real time.
• Cost optimization. Control profitability and reduce unnecessary costs.
• Time saving. Focus on growing your business, not on routine. CPAshka will do everything for you!

Functionality

• Dropshipping automation
• Accounting for dropshippers easily
• Reporting for e-commerce
• CRM for CPA partners
• Integration with stores

LP-CRM - A CRM system created for the product business, e-commerce and the service sector. Optimize sales, automate processes and increase profits! Easy implementation and intuitive interface.

Main pros

• Understandable interface. Easy to learn and use, no special skills required.
• Sales automation. Optimize the sales funnel, increase profits without wasting extra time.
• Data centralization. All customer information in one place, easy access and analysis.
• Analytics and reports. Track key indicators, make informed decisions for growth.

Functionality

• Sales automation
• User-friendly interface
• Integration with marketplaces
• Business analytics
• 24/7 support

Microsoft Dynamics 365 Sales - A CRM system for e-commerce that integrates with Microsoft 365 and Copilot. Automate sales, improve customer interaction, and increase profits. Get a complete solution for your online business.

Main pros

• Seamless Integration. Dynamics 365 easily integrates with other Microsoft tools, simplifying work.
• Data Analysis. Gain valuable insights about customers to improve sales.
• Fast Automation. Automate routine tasks to focus on business development.
• Copilot for Sales. Use AI to personalize interactions and close deals.

Functionality

• Sales Optimization
• 360° Customer Profile
• Process Automation
• Integration with Office 365
• Copilot AI

Salesforce Sales Cloud - #1 CRM for ecommerce. Automate sales, build funnels, analyze data, and increase profits. The perfect solution for scaling your online business.

Main pros

• Growth in sales. Automate sales, personalize interactions, and increase profits.
• Improved service. Increase customer satisfaction, quickly resolve issues.
• Effective analytics. Get valuable insights for making informed decisions.
• Business scaling. Easily adapt the solution to the needs of your growing business.

Functionality

• Sales automation
• Full integration with e-commerce
• Convenient data analytics
• Personalized customer experience
• Business scaling

NetHunt CRM - CRM in Gmail, created for e-commerce. Manage leads, sales funnels, and automate processes directly from your email. An effective solution for your online store!

Main pros

• Integration with Gmail. Manage sales, marketing, and customer support directly from your email.
• Sales automation. Automate routine tasks to focus on growing your business.
• Improved customer base. Keep all customer information in one place, increase loyalty.
• Reporting and analytics. Get reports and analyze data to make informed decisions.

Functionality

• CRM for e-commerce
• Integration with Gmail
• Sales automation
• Convenient sales funnels
• Lead management in email

Insightly CRM + projects: a powerful platform for SMBs that simplifies customer and project management. Integrations with popular e-commerce tools help optimize sales and grow your business. The perfect solution for your online store!

Main pros

• Sales optimization. Increase profits through automation and better data analysis.
• Integrations for e-commerce. Easily combine Insightly with store platforms and tools.
• Improved customer interaction. Personalized approach and increased customer loyalty.
• Project management in one place. Organize orders, deliveries and other business processes.

Functionality

• CRM for e-commerce
• Projects and integrations
• For small business
• User-friendly interface
• Sales automation

Binotel SmartCRM - CRM for e-commerce by Binotel. Unify customer data in a 360° card, analyze sales, manage tasks, and integrate with PBX. Optimize your e-commerce business!

Main pros

• 360° customer profile. The entire history of interaction with the customer in one place: calls, orders, correspondence.
• Sales analytics. Monitor key metrics to optimize business processes and increase profits.
• Telephony integration. Manage calls directly from the CRM to avoid losing any customers.
• Task automation. Set up automatic reminders and tasks to increase team efficiency.

Functionality

• For e-commerce
• 360° customer card
• Sales automation
• Analytics and reports
• Integration with Binotel

monday sales CRM - Flexible CRM system based on monday.com, designed for sales teams. Streamline your sales pipeline, automate routine tasks, and improve customer collaboration. The perfect solution for e-commerce business.

Main pros

• Sales automation. Free up team time by automating routine tasks and improving productivity.
• Centralized data. All customer information in one place for better coordination and personalization.
• Easy setup. Easily adapt the system to your business needs with the intuitive monday.com interface.
• Real-time reporting. Track key metrics and make informed decisions based on up-to-date data.

Functionality

• Sales automation
• Integration with monday.com
• User-friendly interface
• Real-time reporting
• 24/7 customer support

Capsule CRM - lightweight CRM ideal for small and medium e-commerce businesses. Organize contacts, manage deals and projects in one place. Integrates with popular tools, simplifying sales and marketing automation.

Main pros

• Simple integration. Easily integrates with other tools, saving time.
• Convenient customer management. All customer information in one place, quick access.
• Improved communication. Ensures clear communication between teams.
• Increased sales. Helps track deals and find new opportunities.

Functionality

• E-commerce CRM
• Ease of use
• Sales automation
• Integration with platforms
• Convenient customer management

HubSpot CRM - a powerful e-commerce platform that combines a free CRM with marketing, sales, and support tools. Streamline all your online business processes in one place! benefit1- Free core

Main pros

• Безкоштовне ядро. Basic CRM features are free forever. Easy start! benefit_desc2 - All customer data in one place. Improve the experience! benefit_desc3 - Automate routine tasks, focus on growth. benefit_desc4 - Optimize the sales funnel, increase profits. characteristic1 - Free CRM for e-commerce
• Unified platform. Усі дані про клієнтів в одному місці. Покращуйте досвід!
• Automation. Автоматизуйте рутину, зосередьтесь на розвитку.
• Sales growth. Оптимізуйте воронку продажів, збільшуйте прибуток.

Functionality

• Безкоштовна CRM для e-commerce
• Online sales automation
• Marketing + CRM in one
• 24/7 customer support
• E-commerce data analytics

KeyCRM - Ukrainian CRM for ecommerce. Combine orders from all channels, customer communications, inventory management, and analytics in one system. Optimize your business today!

Main pros

• All in one place. Manage orders, inventory, and customers from all channels in a single KeyCRM interface.
• Automation of routine tasks. Automate order processing, delivery, and communication to focus on growth.
• Sales analytics. Get reports and analyze data to optimize marketing and increase profits.
• Ukrainian support. Fast and qualified support in Ukrainian is always ready to help.

Functionality

• Order management
• Customer communication
• Inventory management
• Sales analytics
• Channel integration

Creatio (Sales) - low-code CRM platform for automating sales in e-commerce. Optimize the funnel, manage orders, automate marketing and service. Integration with your e-commerce business for maximum efficiency.

Main pros

• Sales automation. Increase profits by automating the sales funnel and customer communications.
• Personalized marketing. Provide a unique experience for each client, increasing loyalty.
• Process optimization. Effective order and delivery management to meet customer needs.
• Easy integration. Quick connection to your tools, without code, for a unified ecosystem.

Functionality

• E-commerce sales automation
• Online customer management
• Low code for adaptation
• Process automation CRM
• Integration with e-commerce platforms

SuiteCRM - Open source CRM, ideal for ecommerce. Flexible customization allows you to adapt the system to the needs of your online business, optimizing sales and customer interaction.

Main pros

• Відкритий код. Full freedom of customization to suit the needs of your business and integrations.
• Flexible platform. Adapt the system to the specifics of online commerce, not vice versa.
• Data centralization. All information about customers and orders in one place for efficient work.
• Sales automation. Optimize the sales funnel, increase conversion and customer loyalty.

Functionality

• CRM for e-commerce
• Open-source CRM
• Customization
• Integration with the store
• Sales automation

Vtiger CRM - a unified platform for managing sales, marketing, and customer support. The perfect solution for e-commerce, helping to automate business processes and increase profits.

Main pros

• All in one place. Sales, marketing, support - manage everything from a single Vtiger platform. Streamline workflow.
• Sales growth. Automate the sales funnel, analyze data, increase conversion and profit.
• Improved customer support. Resolve requests quickly, increase satisfaction, build brand loyalty.
• Data analysis. Get performance reports, make informed decisions, grow your business.

Functionality

• Sales automation
• Data centralization
• 24/7 customer support
• Reporting and analytics
• Integration with eCommerce

Streak CRM is a CRM system built right into Gmail. Create custom sales pipelines and manage customers without leaving your familiar email interface. The perfect solution for e-commerce, simplifying communication and automating processes.

Main pros

• More familiar in Gmail. Manage your business directly from your email, without switching between applications.
• Flexible pipelines. Customize sales funnels to suit your business needs.
• Easy integration. Streak CRM easily integrates with other Google services.
• Clear analytics. Track key metrics and make informed decisions.

Functionality

• Sales automation
• Easy Gmail integration
• Convenient pipelines
• Customer tracking
• Time saving

Zoho CRM - cloud CRM system designed to optimize sales, marketing, and customer service processes in ecommerce. Automate your sales funnel, improve customer service, and increase the profit of your online store with Zoho CRM!

Main pros

• Sales growth. Increase profits through analytics and sales funnel automation.
• Marketing optimization. Attract more customers with targeted campaigns and email newsletters.
• Service improvement. Increase customer loyalty with fast and personalized support.
• Data centralization. All customer information in one place - for better understanding and decisions.

Functionality

• E-commerce CRM
• Sales automation
• Marketing + service
• Zoho CRM - cloud
• Business growth

Copper - CRM built for Google Workspace, with deep integration into Gmail. Streamline sales and manage customer relationships directly from your email. Ideal for e-commerce, ensuring seamless operation and increased efficiency.

Main pros

• Integration with Gmail. All customer communication in your email, without switching.
• Sales automation. More deals, less manual work with Copper.
• Intuitive interface. Easy to learn, quick to start working with customers.
• Reports and analytics. Get valuable insights to grow your business.

Functionality

• Sales automation
• Integration with Gmail
• User-friendly interface
• eCommerce Analytics
• Google Workspace Support

Pipedrive - CRM designed to increase sales in e-commerce. Visualize your pipeline, track every deal, and convert leads into customers. Pipedrive will help optimize your sales funnel and maximize the profit of your online business.

Main pros

• Visualization of sales. Clear overview of deals and progress, forecast revenue.
• Pipedrive: Focus on deals. Optimized to convert leads into customers.
• Integration with platforms. Connect your e-commerce tools.
• Automation of routine. Simplify processes, free up time for development.

Functionality

• Convenient for e-commerce
• Visual sales pipeline
• Automation of routine
• Integration with platforms
• Increases conversion