Top 12 CRM Systems for Call Management in Ukraine

CPAshka is a CRM for dropshipping. Automate dropshipper accounting, manage calls and increase sales. Optimize customer communication with our CRM system.

Key advantages

• Dropshipping under control. Automatic accounting of dropshippers, orders, payments, and profits. All in one place!
• Payment automation. Forget about manual calculations - CPAshka will do everything for you, accurately and on time.
• Real-time reporting. Track the performance of dropshippers, analyze sales and optimize your business.
• Time saving. Free up your time to scale your business and leave the routine to CPAshka.

Functionality

• Call automation
• Accounting for dropshippers
• Real-time reporting
• Integration with telephony
• Simple interface

LP-CRM - CRM for product business, e-commerce and services. Automate the sales funnel, manage calls, increase profits. Ideal for effective customer and deal management.

Key advantages

• Sales growth. Automation of order processing, integration with telephony and deal analytics to maximize profits.
• Time saving. Automation of routine tasks, quick access to customer data and integration with popular services.
• Data centralization. All information about customers, orders and communications in one place, without scattered tables.
• Team productivity. Clear control over tasks, distribution of responsibility and effective monitoring of team results.

Functionality

• Call automation
• User-friendly interface
• Real-time reporting
• Integration with IP-telephony
• 24/7 customer support

Bitrix24 is a CRM system and workspace for effective management of calls, sales and projects. Contact center, automation and full control of communications with customers. Organize team work in one place!

Key advantages

• Saving time. Automate routine to focus on customers.
• Call control. The entire communication history in one place Bitrix24.
• Sales increase. Effective processing of leads and deals for profit growth.
• Reporting and analytics. Analyze calls and improve team performance.

Functionality

• Call automation
• Integration with IP-telephony
• User-friendly interface
• Performance tracking
• Call reporting

SugarCRM: Flexible open-source CRM for B2B. Integrate telephony and manage calls effectively. Optimize sales and improve customer interaction. Scale your business with SugarCRM!

Key advantages

• Відкритий код. Full customization to meet the needs of your B2B business.
• Flexible integration. Easily combine with other business tools.
• Improved analytics. Get valuable insights about customers and sales.
• Call optimization. Manage communications and increase team efficiency.

Functionality

• Easy call tracking
• Convenient telephony
• PBX integration
• Відкритий код
• B2B orientation

KeyCRM is a Ukrainian CRM for effective call, sales, and communication management. Integration of all channels, warehouse accounting, and powerful analytics - all in one system for your business.

Key advantages

• All calls in one place. Manage customer communications from various channels effectively.
• Sales increase. Track calls, analyze conversations, improve service.
• Convenient call analytics. Get reports, analyze data to improve strategy.
• Automation of routine. Forget about manual data entry, KeyCRM will do everything itself.

Functionality

• Integration with all channels
• Convenient telephony in CRM
• Call processing automation
• Call and sales analytics
• Ukrainian language support

Close - CRM for sales teams that focuses on calls and email newsletters. Automate your sales funnel, don't lose a single lead and increase your profits! Ideal for companies where communication with customers is key.

Key advantages

• More calls. Increase sales volume through automation and telephony integration.
• Everything in one place. Convenient management of customer communications, email and calls.
• Simple integration. Easily connect the tools you need for productive work.
• Real-time reporting. Track results and optimize your sales strategy.

Functionality

• Call integration
• Task automation
• User-friendly interface
• Sales analytics
• Effective communication

HubSpot CRM: A powerful CRM for managing calls and customers. Free basic version with marketing, sales, and support tools. Streamline communication and increase sales!

Key advantages

• Free base. Start managing customers effectively without any costs.
• Unified platform. Marketing, sales, and support in one place.
• Improved communication. Convenient tools for communicating with customers.
• Sales automation. Optimize the sales funnel and increase profits.

Functionality

• Free CRM
• Call integration
• Sales automation
• Call reporting
• Unified platform

KeepinCRM: simple CRM for small and medium businesses. Customers, tasks, deals, warehouse and finances - all in one place! Optimize call handling and improve communication with customers with KeepinCRM!

Key advantages

• Керування клієнтами. All communication history, deals and contacts in one place.
• Increase sales. Increase profits through automation and analytics.
• Call optimization. Don't miss important calls, control efficiency.
• User-friendly interface. Easy to learn, quick start with KeepinCRM.

Functionality

• Convenient telephony
• Call automation
• CRM integration
• Call reporting
• Customer support

monday sales CRM is a flexible CRM system for sales departments based on the monday.com platform. Optimize your sales pipeline, automate calls, and increase team productivity. Integrate with other tools and customize the system to your needs.

Key advantages

• Integration with monday.com. Easily combine data with other workflows on the monday.com platform.
• User-friendly interface. Intuitive design for quick adoption by the team.
• Call automation. Streamline call handling and improve sales efficiency.
• Improved analytics. Gain valuable insights into sales and team performance.

Functionality

• Integration with monday.com
• Call automation
• User-friendly interface
• Call reporting
• Workspace personalization

Pipedrive - CRM that simplifies call and deal management. Visualize your sales funnel, automate routine tasks, and increase conversion rates! Optimize communications and close more deals with Pipedrive.

Key advantages

• Increase sales. Visualizing the Pipedrive sales funnel helps focus on deals and increase conversion.
• Easy integration. Easily connect your favorite telephony tools to automate calls.
• Intuitive interface. Pipedrive's user-friendly design allows you to quickly adapt and work efficiently.
• Communication optimization. Pipedrive keeps a history of calls and messages, improving customer service.

Functionality

• User-friendly interface
• Sales visualization
• Call automation
• Pipedrive integration
• Call reporting

Streak CRM is a CRM system that integrates directly into Gmail. Manage calls, correspondence, and deals from a single interface. Customize custom sales pipelines for effective customer tracking. Optimize communication with each contact!

Key advantages

• Built into Gmail. All communication and deals in a familiar interface, without switching between applications.
• Custom pipelines. Customize sales stages to suit your business needs for better deal control.
• Convenient collaboration. Share data and tasks for effective teamwork.
• Automatic data collection. Customer information, emails, and calls are saved automatically.

Functionality

• Integration with Gmail
• Custom pipelines
• Call automation
• Call reporting
• Contact management

OneBox OS - CRM/ERP platform for business automation. Manage calls, processes, warehouse and documents in a single system. Integrated telephony for effective work with clients.

Key advantages

• Centralization of communications. The entire history of communication with customers in one place for better service.
• Automation of calls. Saving time and increasing the efficiency of call processing.
• Reporting and analytics. Track call metrics to optimize team performance.
• Integration with other systems. Easy connection to existing OneBox OS, ERP, warehouse tools.

Functionality

• Telephony integration
• Call automation
• Call accounting
• Call reporting
• Customer management