Top 15 CRMs for Online Inquiry Tracking

CPAshka - CRM for dropshipping. Automates accounting for dropshippers, orders and payments. Optimize teamwork and increase profits! Ideal for tracking online requests.

Key advantages

• Automation of accounting. Forget about the routine: CPAshka will calculate and structure everything.
• Convenient drop-accounting. Control dropshippers, their orders and payments in one place.
• Instant reports. Analyze the efficiency of dropshippers in seconds.
• Time saving. With CPAshka, dropshipping accounting becomes fast and simple.

Characteristics

• Accounting for online requests
• Dropshipping automation
• Counting dropshippers
• User-friendly interface
• Fast integration

LP-CRM - CRM system for product business, e-commerce and services. Automate online call accounting, manage sales and improve customer interaction. Optimize your business with LP-CRM!

Key advantages

• Збільшення продажів. Optimize the sales funnel, track leads and close more deals with LP-CRM.
• Easy customer accounting. Store all customer information in one place, improve interaction.
• Automation of routine. Forget about manual data entry, LP-CRM automates many processes.
• Real-time reporting. Analyze key business indicators and make informed decisions.

Characteristics

• Sales automation
• Online customer accounting
• User-friendly interface
• Integration with services
• E-commerce support

Vtiger CRM - the only platform for Sales, Marketing, and Help Desk. Optimize request management, automate sales, and improve customer support with our CRM system. The perfect solution for online business!

Key advantages

• All in one place. Sales, Marketing, and Help Desk combined for efficient work.
• Clear analytics. Track key metrics for decision making.
• Personalization. Customize Vtiger to your business needs.
• Customer support. Quick assistance in resolving any issues.

Characteristics

• Request management 24/7
• Sales automation
• Convenient customer support
• Email integration
• Vtiger CRM: All in one

KeyCRM - Ukrainian CRM for accounting for appeals from all channels: marketplaces, social networks, messengers. Convenient management of orders, communications, warehouse and analytics. Optimize your online business!

Key advantages

• All channels in one window. Control orders from marketplaces, social networks, messengers and stores in a single KeyCRM system.
• Convenient communication with customers. Communicate with customers through any channel, without losing a single message, directly from the platform.
• Stock accounting. Accurate control of balances, movement of goods and automation of purchases to optimize business.
• Sales analytics. Track key performance indicators to make informed decisions to increase profits with KeyCRM.

Characteristics

• User-friendly interface
• Quick support
• Process automation
• Integration with marketplaces
• Detailed analytics

Zoho CRM - cloud-based CRM system for sales, marketing, and customer support. Optimize online lead tracking and increase your business efficiency with Zoho CRM!

Key advantages

• Growth in sales. Automate routine tasks to increase profits.
• Personalization. Customize Zoho CRM to suit your business needs.
• User-friendly interface. Intuitively understandable design for easy operation.
• Real-time analytics. Track key metrics for decision-making.

Characteristics

• 24/7 lead tracking
• Sales automation
• Email integration
• Zoho cloud solution
• Customer support

amoCRM - a CRM system focused on messengers. Automate the processing of online requests using chat funnels, bots, and omni-channel dialogues. Increase sales and improve communication with customers!

Key advantages

• Messenger focus. Attract customers where they are - in messengers, build dialogues and funnels.
• Omnichannel. All requests in one window, do not miss a single request, communicate conveniently.
• Sales automation. Chatbots and automated actions save time, increase conversion.
• Clear analytics. Track efficiency, improve strategy, increase profit.

Characteristics

• 24/7 request tracking
• Chat sales funnels
• Communication automation
• Omnichannel
• User-friendly amoCRM interface

Keap (formerly Infusionsoft) is a CRM and marketing automation platform built for entrepreneurs. Organize customer data, automate communication, and close more deals. Ideal for online lead tracking and sales funnel optimization.

Key advantages

• Marketing automation. Attract more customers with targeted campaigns and personalized messages.
• Centralized management. All customer and sales information in one place for better control.
• Sales growth. Optimize your sales funnel, increase conversion and earn more.
• Time saving. Automate routine tasks to focus on business development.

Characteristics

• Marketing automation
• Convenient lead tracking
• All-in-one platform
• Support for entrepreneurs
• CRM for business growth

Capsule CRM - easy CRM for tracking requests, contacts, deals and projects. Optimize sales and improve customer communication with a simple and intuitive interface. The perfect solution for online accounting!

Key advantages

• Easy to use. Intuitive interface, fast team training.
• Organization of contacts. All customer information in one place, easy access.
• Sales support. Track deals and projects, increase profits.
• Collaboration. Team interaction and information sharing in real time.

Characteristics

• Simple interface
• Accounting for requests 24/7
• Online deal management
• Integration with mail
• Customer support

Nutshell is a simple CRM with email marketing, designed for B2B teams. Streamline lead management and automate sales with an intuitive interface. An ideal solution for online customer accounting.

Key advantages

• Легкий старт. Intuitive interface and quick setup for instant results.
• Sales growth. An effective tool for increasing the profits of B2B teams.
• Email marketing. Built-in tools for email automation.
• Data centralization. All customer information in one place, always at hand.

Characteristics

• Simple interface
• Sales automation
• Email marketing
• B2B solution
• Convenient support

Monday sales CRM is a flexible CRM system based on monday.com, ideal for sales teams. Automate processes, track deals, and improve customer communication. Optimize online lead management and increase sales efficiency!

Key advantages

• Easy adaptation. Customize your business CRM needs on the monday.com platform.
• Improved collaboration. Collaboration of the sales team in a single space.
• Clear analytics. Track key sales metrics in real time.
• Routine automation. Automate repetitive tasks to focus on deals.

Characteristics

• 24/7 lead management
• Flexible process customization
• Integration with monday.com
• Sales automation
• Real-time reporting

Streak CRM is a CRM integrated directly into Gmail. Manage clients and deals right from your email, create custom sales pipelines, and track every stage of the deal. Ideal for lead tracking and sales automation online.

Key advantages

• Everything in Gmail. Manage everything without leaving your email, save time.
• Custom pipelines. Customize sales stages to fit your business.
• Collaboration. The team is always aware of all deals and tasks.
• Ease of use. Intuitive interface for a quick start.

Characteristics

• Online lead tracking
• CRM inside Gmail
• Custom pipelines
• Integration with mail
• Convenient data organization

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it easy to manage customers, track communications, and automate sales without leaving your familiar interface. The perfect solution for online call tracking and increased productivity.

Key advantages

• Gmail integration. Convenient work with clients directly from Google Workspace mail.
• Automation of routine. Copper saves time by automating workflows.
• Sales improvement. Track deals, manage your sales funnel and close more deals.
• Full customer history. All important customer information in one place.

Characteristics

• Integration with Gmail
• Call accounting 24/7
• Sales automation
• Reporting and analytics
• Customer support

Binotel SmartCRM - CRM for tracking requests with a 360° customer card, analytics, and tasks. Integration with PBX. Optimize request processing and increase team efficiency!

Key advantages

• 360° customer profile. The entire communication history in one place for personalized service.
• Full analytics. Monitor key indicators and make informed decisions.
• Task automation. Don't miss a single request and optimize team performance.
• PBX integration. Connect telephony and communication for efficient work.

Characteristics

• Simple interface
• Quick start
• Sales automation
• Convenient analytics
• Technical support

Salesforce Sales Cloud - #1 CRM to increase sales. Build an effective funnel, automate processes, and analyze data to maximize profits. The perfect solution for online lead tracking and customer relationship management.

Key advantages

• Sales growth. Optimize your sales funnel and increase profit with Salesforce Sales Cloud.
• Data analysis. Gain valuable insights to make informed decisions.
• Personalization. Adapt Salesforce to the needs of your business.
• Integration. Easily integrate Salesforce with other services.

Characteristics

• User-friendly interface
• Process automation
• Detailed analytics
• 24/7 support
• Integration with other services

Freshworks CRM (Freshsales) - CRM for tracking requests with built-in telephony, email marketing, and an AI assistant. Automate sales, manage customers, and improve service with this powerful system!

Key advantages

• Built-in telephony. Call customers directly from the CRM, record conversations, and analyze data.
• Email integration. Manage correspondence, track openings, and move to deals faster.
• AI assistant. Automate routine tasks, get hints, and predict sales.
• User-friendly interface. Intuitive design for quick implementation and operation.

Characteristics

• 24/7 request tracking
• Built-in telephony
• Sales automation
• AI assistant
• Simple interface