Rating of 15 CRMs for tracking customer inquiries

CPAshka is a CRM system for dropshipping that automates the tracking of customer requests and the calculation of dropshippers' earnings. Optimize your business with CPAshka!

Benefits for business

• Automation of dropshipping. Free up time by automating routine tasks and focus on development.
• Accurate accounting of dropshippers. No errors in calculations! CPAshka will calculate everything for you, instantly.
• Easy integration with platforms. Easily connect CPAshka to your tools and start selling.
• Increased efficiency. Optimize work and increase profits with CPAshka.

Functionality

• Accounting automation
• User-friendly interface
• Calculation of dropshippers
• Analysis of requests
• Integration with platforms

LP-CRM is a CRM system created for the commodity business, e-commerce and services. Effective accounting of customer requests, sales automation and increased customer loyalty. All in one solution!

Benefits for business

• Convenient interface. It is easy to learn and quickly start working with LP-CRM, with minimal effort.
• Sales automation. LP-CRM simplifies order processing and increases the profit of your business.
• Analytics and reports. Get a clear picture of the business to make informed decisions with LP-CRM.
• 24/7 support. Our team is always ready to help you with any questions regarding LP-CRM.

Functionality

• Sales automation
• Customer request accounting
• Analytics and reports
• Integration with platforms
• 24/7 customer support

OneBox OS: CRM/ERP platform for business automation. Manage customer inquiries, processes, telephony, warehouse, and documents in one place. Optimize accounting and increase sales efficiency!

Benefits for business

• All in one place. Manage all aspects of your business: sales, warehouse, documents - in a single OneBox OS platform.
• Communication optimization. Integrated telephony and chats for instant communication with customers and team.
• Routine automation. OneBox OS automates business processes, reducing manual labor and increasing productivity.
• Sales growth. More efficient management of leads and deals contributes to increased sales volumes.

Functionality

• OneBox OS: CRM+ERP
• Inquiry tracking
• Business automation
• Telephony integration
• Online document management

Insightly - A CRM system with project management, designed for small and medium-sized businesses. Automate sales, marketing and service using powerful integrations. Customer case management has never been so easy!

Benefits for business

• Easy integration. Connect Insightly to your favorite tools for a single workspace.
• Simple project management. Monitor progress, deadlines, and resources in one place, optimize execution.
• Improving customer relationships. Tools for personalizing communication and increasing customer loyalty.
• Sales growth. More opportunities to close deals through analytics and automation.

Functionality

• CRM for SMB
• Case management
• Insightly: projects
• Integrations
• Automation

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. An ideal solution for tracking customer inquiries and optimizing business processes.

Benefits for business

• Easy start. Intuitive KeepinCRM interface for instant start.
• All data in one place. Clients, deals, tasks - all information in KeepinCRM.
• Sales automation. More deals with KeepinCRM, less routine, profit growth.
• Financial control. KeepinCRM shows the financial picture of the business in real time.

Functionality

• Simple interface
• Customer accounting
• Deal management
• Sales automation
• Integration with mail

Monday sales CRM is a flexible CRM system based on monday.com, designed for sales teams. It helps to effectively manage customer requests, automate processes and increase sales. Optimize customer accounting with monday sales CRM!

Benefits for business

• Проста адаптація. Customize the system to the needs of your business, without code.
• Convenient collaboration. Shared access to information and quick data exchange between teams.
• Data analysis. Reports and dashboards for tracking sales performance.
• Integration with monday.com. Full integration with the platform for automating workflows.

Functionality

• Flexible CRM platform
• Sales automation
• User-friendly interface
• Integration with monday.com
• Reporting and analytics

amoCRM - A new generation CRM focused on communication. Automate sales through messengers, build chat funnels, and communicate with customers in one window. Omnichannel for efficient processing of every request!

Benefits for business

• Convenient chat funnels. Automate sales in messengers and increase conversion by communicating with customers where they are comfortable.
• Omnichannel dialogues. All customer requests from different channels in one place, none will be lost.
• Assistant bots. Automate routine tasks, answer questions 24/7, free up time for managers.
• Fast support. Always there to help you set up and use all the features of amoCRM effectively.

Functionality

• Convenient accounting of requests
• Chat sales funnels
• Bots for automation
• Omnichannel communication
• Integration with messengers

SugarCRM: Flexible open source CRM, ideal for B2B sales. Automate customer engagement, manage deals and build long-term customer relationships. Optimize business processes now!

Benefits for business

• Open source. Full customization to business needs, without restrictions.
• B2B focus. Functionality tailored specifically for complex sales.
• Integration flexibility. Easily integrate with existing tools.
• Sales automation. Optimizes the sales funnel, increases conversion.

Functionality

• Call accounting
• Reporting
• Sales analytics
• Open source
• B2B solution

Microsoft Dynamics 365 Sales - CRM that optimizes customer request and sales accounting. Integration with Microsoft 365 and Copilot increases productivity by automating routine tasks and providing valuable insights to improve customer interaction.

Benefits for business

• Integration with Microsoft 365. Easily work with Outlook, Teams, and other familiar tools.
• Copilot AI assistant. Automate routine tasks and get insights.
• Personalized experience. Adapt the system to the needs of your business.
• Increased sales. Optimize the sales funnel and close more deals.

Functionality

• Integration with Microsoft 365
• Sales automation
• Fast request processing
• Analytics and reports
• Personalized experience

SalesDrive - CRM for online stores. Automate sales: integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize customer inquiry tracking and increase business efficiency!

Benefits for business

• Integration. Connect marketplaces, delivery, and payments in SalesDrive.
• Automation. Forget about routine, everything works automatically.
• Analytics. Get reports to grow sales with SalesDrive.
• Convenient accounting. Control warehouse, orders, and customers.

Functionality

• Convenient inquiry tracking
• Integrations for e-commerce
• SalesDrive: CRM for sales
• Process automation
• 24/7 customer support

Keap (formerly Infusionsoft) - CRM with powerful marketing automation designed specifically for entrepreneurs. Streamline customer accounting and automate routine tasks to focus on growing your business.

Benefits for business

• Sales automation. Increased profits through automation of routine tasks and personalization of communications.
• Convenient customer management. All customer information in one place, easy access and analysis.
• Marketing automation. Personalized email campaigns and automatic responses to customer requests.
• Support and training. Access to resources and support for quick start and effective use of Keap.

Functionality

• Marketing automation
• Convenient customer accounting
• Integration with mail
• Reporting and analytics
• Support for entrepreneurs

NetHunt CRM - CRM in Gmail. Manage leads, build sales funnels, and automate routine tasks directly from your inbox. The ideal solution for tracking customer interactions and improving customer relationship efficiency.

Benefits for business

• Gmail integration. Manage sales and leads directly from your email, without switching between tabs.
• Convenient sales funnel. Visualize the customer journey and track deal progress.
• Routine automation. Set up automated actions and focus on business development.
• Complete customer history. All customer information in one place: emails, deals, notes.

Functionality

• Gmail integration
• Sales automation
• Lead management
• Sales funnels
• User-friendly interface

Creatio (Sales) - low-code CRM platform for sales and service automation. Optimize customer request accounting and build effective customer interaction processes with Creatio!

Benefits for business

• Sales automation. Optimize the sales funnel and increase profits.
• Low code. Easily customize the system to the needs of the business, without programming.
• User-friendly interface. Quick training and easy work for the whole team.
• Personalized approach. Effective interaction with customers, increasing loyalty.

Functionality

• Sales automation
• Process CRM
• Low code (Low-code)
• Request analytics
• User-friendly interface

Copper - CRM for Google Workspace, ideal for tracking customer interactions. Deep integration with Gmail enables efficient contact and deal management directly from your email. Streamline your workflow with Copper!

Benefits for business

• Gmail Integration. Work with clients directly from your email, without switching between windows, saving time.
• Automation of routine. Copper automatically collects customer data, freeing you from manual data entry.
• User-friendly interface. Copper's intuitive design makes it easy for your entire team to work.
• Deal tracking. Control every deal at every stage, increasing the chances of a successful completion.

Functionality

• Gmail Integration
• Easy call tracking
• Sales automation
• User-friendly interface
• Reporting and analytics

SuiteCRM - a powerful open-source CRM that is ideal for tracking customer requests. Flexible settings allow you to adapt the system to the needs of any business. A free alternative to commercial solutions!

Benefits for business

• Відкритий код. Full control over data and customization to meet business needs.
• Flexibility. Adaptation to unique business processes without restrictions.
• Free license. Saving money on licenses, invest in development.
• Wide opportunities. Comprehensive customer and sales management, marketing automation.

Functionality

• Free CRM
• Flexible setup
• Convenient accounting
• Automation
• Customer management