Top 14 CRMs for Online Sales: 2024 Ranking

CPAshka is a CRM for dropshipping that automates order tracking, payouts to dropshippers, and sales analytics. An ideal solution for running an online store and scaling your business.

Platform advantages

• Automation of accounting. Accurate tracking of dropshippers and orders, minimizing manual work.
• Clear analytics. Detailed reports on sales, profit, and partner performance.
• Easy control of payments. Automatic calculation of payouts to dropshippers, avoiding errors.
• Quick integration. Simple connection to popular platforms, saving time.

Main parameters

• Sales automation
• Convenient accounting of dropshippers
• Integration with platforms
• Detailed revenue analytics
• Fast 24/7 support

LP-CRM - CRM system designed for product business, e-commerce and service sector. Automate sales, manage customers and increase the profit of your online store!

Platform advantages

• Understandable analytics. Control key indicators to scale your business.
• Automation of routine. Forget about repetitive actions, focus on development.
• Increasing profits. Effective customer management = more sales.
• Personalized approach. Communicate with customers like friends, build loyalty.

Main parameters

• Sales automation
• User-friendly interface
• Integration with platforms
• Reporting and analytics
• Customer support 24/7

Salesforce Sales Cloud - #1 CRM for online sales. Automate the funnel, track leads, analyze data, and increase profits. The perfect solution for scaling your online store!

Platform advantages

• Increasing sales. Optimize the sales funnel, attract more customers, and close more deals.
• Improving analytics. Get clear reports, forecasts, and insights to make informed decisions.
• Centralized database. All customer information in one place, easy access and data management.
• Automation of routine. Automate repetitive tasks, free up time for strategic initiatives.

Main parameters

• Sales automation
• Convenient sales funnel
• Powerful analytics
• Integration with tools
• 24/7 customer support

Keap (formerly Infusionsoft) is a CRM and marketing automation designed specifically for entrepreneurs. Manage clients, automate sales, and attract more customers with this powerful system. An ideal solution for online stores looking to scale their business.

Platform advantages

• Marketing automation. Attract more customers by automating email and SMS mailings.
• Centralized customer base. Store all customer information in one place.
• Increased sales. Personalize communication and close more deals.
• Business process optimization. Keap simplifies routine tasks, freeing up your time.

Main parameters

• Sales automation
• Clear CRM
• Email marketing
• Customer segmentation
• Sales reporting

Microsoft Dynamics 365 Sales - CRM for optimizing online sales. Deep integration with Office 365 and Copilot. Automate processes, increase profits, improve customer experience. The perfect CRM for your online store.

Platform advantages

• Deep integration. Full synergy with other Microsoft 365 products for seamless operation.
• Copilot AI assistant. The intelligent Copilot assistant automates routine tasks and provides valuable insights.
• Sales optimization. Increase profits through analytics and sales forecasting.
• Personalized experience. Create unique offers for customers, increasing their loyalty.

Main parameters

• Sales automation
• Convenient integration
• Analytics and reports
• Artificial intelligence
• Customer personalization

Less Annoying CRM - an ultra-simple CRM system perfect for small businesses and online sales. Forget complicated setups! Easy interface, focus on the main thing: customers and deals. Optimize sales without the hassle.

Platform advantages

• Simple interface. Easy to learn, no IT experts needed!
• Customer management. Keep the entire interaction history in one place.
• Increase sales. Track deals and don't miss opportunities.
• Saving time. Automation of routine, focus on business development.

Main parameters

• Easy to use
• Integration with e-commerce
• Sales automation
• Convenient for small business
• Ukrainian language support

Apptivo is a suite of business applications with a CRM core designed for small and medium-sized businesses. Streamline online sales management, automate processes, and improve customer relationships with Apptivo CRM.

Platform advantages

• Clear analytics. Get clear reports on sales, customers, and team performance.
• Automation of routine. Forget repetitive tasks, focus on business growth.
• Convenient integration. Easily combine Apptivo with other essential tools.
• Scaling with business. Apptivo grows with your company, adapting to your needs.

Main parameters

• Sales automation
• User-friendly interface
• Integration with mail
• Sales analytics
• Customer support

Freshworks CRM (Freshsales) - CRM for online sales with built-in telephony and email. Automate your sales funnel, improve customer communication and increase profits with an AI assistant. Ideal for e-commerce!

Platform advantages

• All in one place. Telephony, email and AI in a single platform for easy sales management.
• Sales increase. Optimize your sales funnel and close more deals faster.
• Automation of routine. The AI assistant frees you from repetitive tasks, focus on customers.
• Simple implementation. Easy transition, quick team training, instant result.

Main parameters

• Sales automation
• Integration with telephony
• AI assistant
• Performance analytics
• User-friendly interface

HubSpot CRM is a powerful platform for online sales. Free CRM core, marketing, sales and support - all in one place. Streamline your sales funnel and improve customer experience!

Platform advantages

• Free start. Start using powerful tools without initial costs.
• Single platform. Marketing, sales and support management in one place.
• Automation of routine. Free up time from repetitive tasks, focus on development.
• Clear analytics. Easily track performance and make informed decisions.

Main parameters

• Free CRM for sales
• Marketing automation
• User-friendly interface for the team
• Full customer control
• Online sales analytics

Copper CRM is a powerful CRM system designed specifically for Google Workspace. Deep integration with Gmail makes it the perfect solution for online sales management, optimizing customer communication and automating routine tasks.

Platform advantages

• Gmail integration. All customer communication in Gmail, without switching between tabs.
• Intuitive interface. Easy to learn and use, even without experience.
• Sales automation. Automate routine tasks to focus on deals.
• Productivity improvement. Streamline workflows and increase profits.

Main parameters

• Sales automation
• Gmail integration
• User-friendly interface
• Pipeline analytics
• Customer support

Odoo CRM is part of the powerful Odoo ERP ecosystem. It is ideal for online sales, automating the sales funnel, customer management and marketing campaigns. Integrated with other Odoo modules for a complete picture of your business.

Platform advantages

• Sales growth. Automate the sales funnel, from lead to deal, increasing profits.
• Data centralization. All customer information in one place for effective communication.
• Integration with Odoo. A single platform to manage your entire business, from warehouse to accounting.
• Full adaptability. Customize to your business needs, easily scale.

Main parameters

• Sales automation
• Integration with Odoo
• Customer management
• Reporting and analytics
• Profit increase

amoCRM - CRM for online sales with a focus on messengers. Create chat funnels, integrate bots, conduct omnichannel dialogues with customers in one place. Increase conversion and automate communication!

Platform advantages

• Чат-воронки продажів. Automate communication with customers in messengers, increasing conversion and loyalty.
• Omnichannel dialogues. All customer requests from different channels in one window, convenient and efficient.
• 24/7 support bots. Automate answers to typical questions, providing instant customer support around the clock.
• More sales, less routine. Free up time for business development by delegating routine tasks to amoCRM.

Main parameters

• Integration with messengers
• Sales automation
• Convenient sales funnel
• 24/7 customer support
• Omnichannel communication

Insightly - CRM for small and medium-sized businesses that combines sales management, projects and integrations. Ideal solution for automating online sales, optimizing customer base and increasing team efficiency.

Platform advantages

• Sales growth. Manage customers and deals more effectively, increase conversion and profit.
• Simple project management. Integrated planning, control and collaboration for timely completion of projects.
• Full integration. Connect your favorite tools for seamless operation of your business.
• Analytics and reports. Get valuable customer and sales insights to make informed decisions.

Main parameters

• Sales automation
• Customer management
• Integration with services
• Reporting and analytics
• SMB Support

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. The ideal solution for managing online sales, marketing automation, and improving customer service.

Platform advantages

• Unified interface. Manage sales, marketing, and support in one place for better coordination.
• Automation of routine tasks. Forget about repetitive tasks, focus on strategy and business development.
• Clear analytics. Get clear reports and forecasts for informed decision-making.
• Improved communication. Ensure seamless interaction with customers at all stages.

Main parameters

• All in one place
• Sales automation
• User-friendly interface
• 24/7 customer support
• Easy integration