TOP 18 CRMs for Chat: An Overview

CPAshka - CRM for dropshipping, which simplifies accounting and automates work with dropshippers. User-friendly interface, automatic profit calculation, integration with chats for effective communication. Optimize your dropshipping business with CPAshka!

Main pros

• Accounting for dropshippers. Automatic calculation of payments, convenient control over debts and orders.
• Saving time. Automation of routine, free up time for business development.
• Real-time reporting. Analyze data to optimize sales and increase profits.
• Integration with CPAshka. Easy integration with the CPAshka platform for an instant start.

Functionality

• Dropshipping automation
• Accounting for dropshippers
• Integration with chats
• Sales analytics
• User-friendly interface

LP-CRM - CRM system for business in e-commerce, services and product niches. Optimize chat work with customers, automate sales and increase profits! The perfect solution to increase the efficiency of your business.

Main pros

• Chat management in one place. Collect all requests from different chats into a single system, nothing will be lost.
• Sales automation. Automate order processing and increase profit from each customer.
• Detailed analytics. Track key metrics to optimize customer interaction.
• Integration with services. Easily connect the necessary services for efficient work.

Functionality

• Chat automation
• Convenient CRM for e-commerce
• Fast order processing
• Sales analytics
• Integration with messengers

Insightly - CRM for small and medium-sized businesses with project management and integrations. Streamline customer and project workflows, connect your favorite tools. Integrate chat for effective communication.

Main pros

• All in one place. Manage customers, projects, and communications in a single Insightly platform.
• Understandable analytics. Get reports for better decisions, increase sales and team efficiency.
• Integration with favorite tools. Connect Insightly to Gmail, Slack, and other services for seamless operation.
• Communication automation. Send personalized messages to stay connected with customers in chat.

Functionality

• CRM for chats
• Integrations for SMB
• Projects and CRM
• Simple management
• Sales automation

Streak CRM integrates with Gmail, allowing you to manage customers and deals directly in your email. Create custom sales pipelines, track correspondence, and improve communication with customers. Ideal for managing sales through chat.

Main pros

• Gmail-integration. Manage sales directly from your email without leaving Gmail.
• Custom pipelines. Customize sales stages to suit your business needs.
• Collaboration. The team is always up to date, increasing productivity.
• Analytics in Gmail. Track progress, improve sales strategy.

Functionality

• CRM in Gmail
• Custom pipelines
• For chat teams
• Convenient integration
• Email organization

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Manage sales, leads, and communicate with customers via chat, using a single platform for your business. Effective communication organization and sales automation!

Main pros

• All in one place. Manage chat, sales, and tasks within a single Odoo platform.
• Ease of communication. Instant connection with customers directly from Odoo.
• Team efficiency. Shared information and fast request processing.
• Sales automation. From lead to deal - everything is automated in Odoo.

Functionality

• Online chat integration
• Centralized customer management
• Odoo: ERP+CRM in one
• Sales automation
• Reporting and analytics

Freshworks CRM (Freshsales) - A CRM with built-in telephony, email, and an AI assistant, perfect for optimizing chat operations! Manage customer communications, increase sales, and automate routine tasks. Try it now!

Main pros

• Effective Communication. Unite chat, email, and calls in one place for better customer interaction.
• AI Assistant. Automate routine tasks and gain valuable insights to improve sales.
• Sales Growth. Optimize the sales funnel and increase the number of deals with automation.
• Centralized Information. The entire customer history in one place for personalized service and quick responses.

Functionality

• Chat Integration
• Sales Automation
• AI Support
• User-Friendly Interface
• Reporting and Analytics

Binotel SmartCRM - CRM for effective work with chats! Complete customer history, analytics, and tasks in one place. Integrated with Binotel PBX for even greater convenience. Optimize customer communication!

Main pros

• 360° Customer View. The entire communication history in one place, for quick service.
• Chat Automation. Simplify request processing, increase response speed.
• PBX Integration. Combine calls and chats for a complete customer picture.
• Performance Analytics. Measure and improve team performance in real time.

Functionality

• 360° customer profile
• Analyze chats effectively
• Integration with Binotel PBX
• Chat task automation
• User-friendly CRM interface

SuiteCRM - open-source CRM for effective work with clients, including through chats. Flexible configuration, integration with various platforms and many functions for optimizing business processes.

Main pros

• Open source. Full freedom of settings and integrations without vendor restrictions.
• Flexible adaptation. Customize SuiteCRM to suit your business needs.
• Chat integration. Convenient customer communication management in one place.
• Cost savings. No license fees, you only pay for implementation.

Functionality

• CRM for chats: integration
• SuiteCRM: flexibility of settings
• Chat sales automation
• SuiteCRM: open source
• Customer support in chat

OneBox OS - CRM/ERP for chats! Manage clients, sales, and tasks in a single system. Integrated telephony, warehouse, document management. Optimize chat operations and increase efficiency!

Main pros

• Everything in one. Manage chats, telephony, warehouse, and documents from a single OneBox OS platform.
• Easy control. Get a complete picture of communications and deals with customers in chats.
• Chat automation. Set up auto-replies and request distribution for efficient processing.
• Increased sales. Turn chats with customers into successful deals with OneBox OS.

Functionality

• Chat-CRM integration
• Sales automation
• 24/7 customer support
• Single interface
• Reporting and analytics

Nutshell is a CRM and email marketing in one! Perfect for B2B teams looking for a simple solution to manage customers and communicate effectively. Try Nutshell to streamline your chat sales and improve customer relationships.

Main pros

• User-friendly interface. Easy to learn and use, focus on sales, not software.
• B2B focus. Specialized tools for the needs of B2B teams, attract more leads.
• Email Marketing. Everything in one place: sales and marketing, no integrations required.
• Sales automation. Automate routine tasks so your team can focus on customers and deals.

Functionality

• CRM for chats
• Simple for B2B
• Email Marketing
• Chat integrations
• Nutshell CRM

Creatio (Sales) - a low-code CRM platform with powerful business process automation. An ideal solution for sales management and effective work with customers, including chat integration for instant support.

Main pros

• Chat automation. Optimize customer request processing, increasing their satisfaction.
• Personalized communication. Create a unique experience for each client.
• Low-code customization. Easily adapt the system to the needs of your business.
• Effective team interaction. Ensure smooth operation of sales and support departments.

Functionality

• Chat automation
• Low code
• Ready-made integrations
• User-friendly interface
• Chat analytics

monday sales CRM - flexible CRM based on monday.com, ideal for sales teams. Optimize communication with customers and manage deals more efficiently by integrating with your chat for seamless operation.

Main pros

• Easy integration. Seamlessly integrates with other monday.com tools for holistic operation.
• User-friendly interface. Intuitive design simplifies navigation and operation in the system.
• Data centralization. All customer information in one place for better control and analysis.
• Sales automation. Optimizes the sales funnel, reducing manual work and increasing conversion.

Functionality

• Convenient integration with chats
• Automation of routine tasks
• Personalized sales funnels
• Flexible customization to needs
• Team collaboration

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track every step, and close more deals. Ideal for integration with your chat to quickly turn conversations into profit!

Main pros

• Increasing sales. Pipedrive focuses on closing deals, providing tools for effective lead management.
• Funnel visualization. Easily track deal progress at each stage of the sale and identify bottlenecks.
• Automation of routine. Free up time from routine tasks by automating sales and communication processes.
• Integration with tools. Pipedrive easily integrates with your favorite tools, ensuring seamless operation.

Functionality

• Integration with chats
• Sales visualization
• User-friendly interface
• Automation of routine
• Increasing conversion

Agile CRM: unites sales, marketing, and support in a single interface. Streamline customer interactions and manage chats more effectively. Everything you need to grow your business in one CRM!

Main pros

• Single interface. All sales, marketing, and service tools in one place for convenient work.
• Increased efficiency. Optimize communication and increase conversion with Agile CRM.
• Automation of routine tasks. Free your team from repetitive tasks, focus on customers.
• Improved customer experience. Personalized communication and fast support increase loyalty.

Functionality

• Single CRM for chats
• Sales automation
• User-friendly interface
• 24/7 customer support
• Marketing in Agile CRM chat

SugarCRM - flexible open-source CRM, ideal for B2B sales. Integrate chat for effective communication with customers and optimize your sales funnel. Easily adapts to your needs!

Main pros

• Open source. Full freedom of customization for your business needs, integration with other services.
• B2B orientation. Specialized tools for complex sales and relationship management with business partners.
• Flexibility. Adapt the system to your unique processes, not vice versa.
• Sales analytics. Get valuable insights to improve team efficiency and increase profits.

Functionality

• Chat integration
• Open source
• B2B solution
• Sales automation
• Flexible configuration

Bitrix24 - CRM and workspace for effective work with chats, clients, sales, and projects. Integrate online chat, messengers, and social networks into a single system. Optimize communication and increase customer loyalty!

Main pros

• Convenient communication. Consolidate all communication channels in one place for quick responses.
• Sales automation. Attract more customers by automating your sales funnel.
• 24/7 support. Provide instant support to customers at any time.
• Effective teamwork. Collaborate on projects and tasks in a single Bitrix24 space.

Functionality

• Integration with chats
• Sales automation
• User-friendly interface
• Contact center in CRM
• Project management

Keap (formerly Infusionsoft) is a CRM with powerful marketing automation designed for entrepreneurs. Streamline customer communication, automate routine tasks, and increase sales. Integrate Keap for seamless chat operation!

Main pros

• Sales automation. Attract leads, segment, and sell 24/7 effortlessly!
• Chat organization. Manage all customer conversations in one place.
• Profit growth. Keap helps increase sales and improve customer loyalty.
• Integration with tools. Easily connect Keap to your website and other services.

Functionality

• Chat automation
• Easy customer management
• Intuitive interface
• Marketing automation
• Support for entrepreneurs

Less Annoying CRM: a super-simple CRM for small businesses, without unnecessary features. Ideal for integration with chats! Manage customers, deals, and communications easily. No complexity, just efficiency!

Main pros

• Easy communication. All correspondence history in one place, no lost messages.
• Simple customer management. Convenient tracking of contacts and deals without unnecessary features.
• Sales automation. Optimize your sales funnel and increase profits.
• Team collaboration. Work together smoothly, exchange information instantly.

Functionality

• Simple interface
• Chat integration
• For small businesses
• No unnecessary features
• Easy setup