Best CRMs for Handling Calls: Top 16

CPAshka - CRM for dropshipping, optimized for call processing! Automate work with dropshippers, control orders and profits. Quick product import, convenient analytics, integration with popular services.

Platform advantages

• Automation of dropshipping. CPAshka saves time on routine tasks, allowing you to focus on sales and scaling your business.
• Automatic calculation. Accurate accounting of payments to dropshippers, avoiding errors and clear financial reporting.
• Convenient order tracking. Centralized order management, quick information retrieval and minimization of data loss.
• Communication optimization. The entire history of interaction with dropshippers in one place, quick information exchange and increased partner loyalty.

Features

• Automation of call processing
• Convenient accounting of dropshippers
• Integration with telephony
• Quick launch and setup
• Sales performance reports

LP-CRM - CRM system for product businesses, e-commerce, and services. Automate call processing, increase sales, and improve customer service. Optimize your business today!

Platform advantages

• All in one place. Unite sales, customers, and communications for efficient operation.
• Automation of routine tasks. Forget about repetitive tasks, LP-CRM will do everything for you.
• Sales growth. Optimize your sales funnel and increase profit.
• User-friendly interface. Intuitive design for quick learning and operation.

Features

• Call automation
• Convenient integration
• Sales analytics
• E-commerce support
• Profit growth

amoCRM - CRM designed to efficiently handle calls and communicate with customers via messengers. Chat funnels, bots and omnichannel allow you to automate sales and improve the quality of service. The perfect solution for integration with your telephony!

Platform advantages

• Omnichannel. All communications in one window: chats, calls, email. Don't lose a single customer!
• Chat funnels. Automate request processing, lead customers to a deal.
• Support bots. Answer 24/7, relieve managers from routine.
• Integration with amoCRM. Easily combine telephony capabilities with your CRM system.

Features

• Call automation
• Integration with messengers
• Effective chat funnels
• Omnichannel communication
• User-friendly amoCRM interface

Insightly: CRM with project management and integrations, designed for small and medium-sized businesses. Optimize call handling and manage your customer base efficiently!

Platform advantages

• Clear analytics. Track key performance indicators and improve business processes based on data.
• Integration with favorite tools.. Easily connect Insightly with other services for a seamless workflow.
• Communication optimization. The entire history of communication with the client in one place for a personalized approach.
• Project management. Plan, track, and complete projects on time with Insightly.

Features

• CRM for call handling
• Insightly Integration
• Projects for SMB
• User-friendly interface
• Sales automation

Apptivo: A CRM system with a wide range of business applications, ideal for small and medium-sized businesses. Simplify call handling and manage customers more efficiently! Try Apptivo today.

Platform advantages

• Call Efficiency. Increase the number of successful calls thanks to integration with Apptivo tools.
• Automation of Routine. Forget about manual processing, Apptivo will do everything for you, saving time.
• Data Centralization. All customer information in one place, easy access and control.
• Reporting and Analytics. Analyze calls, identify trends and improve sales strategies.

Features

• Apptivo Calling CRM
• Convenient call handling
• SMB Call Automation
• Apptivo Telephony Integration
• Reporting and Analytics

KeepinCRM - a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory, and finances. Efficient call handling and all the necessary customer information in one place!

Platform advantages

• Manage calls. Organize communications, record history, increase team efficiency.
• Resource saving. Optimize communication and staff costs, increase profits.
• Sales automation. Control deals, lead customers to successful completion, analyze the funnel.
• Convenience for SMBs. Intuitive interface, quick implementation, affordable price.

Features

• Call processing automation
• Integration with telephony
• User-friendly KeepinCRM interface
• Customer and deal tracking
• SMB sales optimization

SalesDrive - CRM for online stores. Integration with marketplaces, delivery services, payment systems and warehouse. Optimize call handling and increase sales with SalesDrive!

Platform advantages

• Integration with marketplaces. Manage orders from different platforms in one place, saving time and avoiding confusion.
• Synchronization with delivery. Automate sending orders, track statuses and notify customers.
• Convenient payment management. Control cash receipts, generate reports and optimize financial flows.
• Warehouse accounting SalesDrive. Always up-to-date information on product balances, avoiding shortages and surpluses.

Features

• Automation of call processing
• Integration with marketplaces
• CRM for online stores
• SalesDrive: All in one place
• Convenient sales control

Zoho CRM - cloud CRM for automating sales, marketing, and service. Optimize call processing and manage customer communications effectively. Integrate telephony and increase your team's productivity!

Platform advantages

• Call integration. Make and track calls directly from Zoho CRM, having all customer information at your fingertips.
• Sales automation. Optimize the sales funnel, track deals, and increase profits with Zoho CRM automation.
• Personalized marketing. Engage customers with targeted campaigns, analyze their behavior, and increase loyalty.
• Convenient customer support. Provide fast and efficient support through integration with other Zoho CRM tools, improving customer satisfaction.

Features

• Telephony integration
• Call automation
• Call reporting
• Zoho CRM: All in one
• 24/7 customer support

Microsoft Dynamics 365 Sales - CRM for effective sales. Deep integration with Microsoft 365 and Copilot helps automate processes, improve call handling and increase conversion.

Platform advantages

• Integration with 365. A complete set of Microsoft tools at your fingertips for seamless operation.
• Copilot AI assistant. Increases productivity by providing smart prompts and automation.
• Sales optimization. Increase profits through data analysis and routine automation.
• Service improvement. Quick response to customer inquiries and personalized experience.

Features

• Sales automation
• Integration with Microsoft 365
• Real-time analytics
• Copilot Artificial Intelligence
• 24/7 customer support

Binotel SmartCRM - CRM for effective call processing! 360° customer card, analytics, tasks and integration with Binotel PBX. Automate sales and improve service!

Platform advantages

• 360° customer card. The entire interaction history in one place, improves service quality.
• Call analytics. Optimize call center operations based on performance data.
• Integration with PBX. Automate routine tasks and save employee time.
• Task automation. Control task completion and don't miss a single deal.

Features

• 360° customer profile
• Convenient call analytics
• Integration with telephony
• Task automation
• 24/7 customer support

KeyCRM is a Ukrainian CRM for processing orders from all channels: telephony, messengers, marketplaces. Integration with telephony, call accounting, customer communications, warehouse management and analytics - all in one system for efficient business.

Platform advantages

• All channels in one window. Process orders from Prom, Rozetka, websites and messengers centrally.
• Convenient telephony. KeyCRM integrated telephony allows you to quickly respond to calls and not lose customers.
• Communication automation. Set up message templates and automate routine tasks to save time.
• Sales analytics. Get detailed reports on sales, profitability and other key metrics to improve your business.

Features

• Integration with IP-telephony
• Call processing automation
• Call reporting
• Sales management with KeyCRM
• Customer support (Ukraine)

Odoo CRM - CRM module that easily integrates with other Odoo ERP business applications. Optimize call processing, manage contacts, and deals in one system. The perfect solution for comprehensive automation of your business.

Platform advantages

• Integration with Odoo. All data in one system, from sales to accounting, for better control.
• Time saving. Automation of routine tasks, quick processing of requests.
• Increased sales. More leads, effective follow-up, profit growth.
• User-friendly interface. Easy to use, quick team training.

Features

• Integration with telephony
• Sales automation
• Centralized customer base
• Reporting and analytics
• Odoo: Single platform

Copper - CRM for Google Workspace, tightly integrated with Gmail. Simplify call handling and manage clients directly from your inbox. Streamline your workflow and improve sales efficiency with Copper.

Platform advantages

• Gmail integration. All communication in one place, without switching between tabs.
• Routine automation. Copper saves time by automatically logging calls and contacts.
• Google convenience. Intuitive interface you're already familiar with.
• Sales improvement. Effective lead and deal management to increase profits.

Features

• Gmail integration
• Call automation
• Call history tracking
• Performance analytics
• Google Workspace support

Agile CRM: A CRM system that unifies sales, marketing, and service in a single interface. Optimize call handling and improve customer communication with Agile CRM!

Platform advantages

• All in one place. Sales, marketing, and customer support in a single Agile CRM interface - saving time and providing convenience.
• Clear analytics. Get clear reports and forecasts to make informed decisions and improve performance.
• Routine automation. Automate repetitive tasks to focus on important clients and deals.
• Convenient call management. Easily track calls, conversation recordings, and get instant customer information.

Features

• All in one place
• Sales automation
• Convenient telephony
• 24/7 support
• Flexible settings

Streak CRM is a CRM that integrates directly into Gmail. Manage clients, track calls, and automate sales without leaving your inbox. Customize pipelines to fit your business needs and optimize call handling.

Platform advantages

• Gmail integration. Manage contacts and deals directly in your Gmail inbox. All in one place!
• Custom pipelines. Create your unique sales process, tailored to your business needs.
• User-friendly interface. Intuitive design for quick learning and efficient work.
• Improved collaboration. Easily share information and collaborate with your team on projects.

Features

• Gmail integration
• Custom pipelines
• Call automation
• Customer accounting
• Call reporting

Less Annoying CRM is a simple CRM system for small businesses. Without unnecessary functions, ideal for processing calls and customer base. Organize your contacts and sales without complications!

Platform advantages

• Simple interface. Easy to learn, instant start for the team. Focus on customers, not the program.
• Call integration. Record calls, keep a history of communication, all in one place.
• Data centralization. All customer information in one database. Convenient search, quick access.
• Automatic reminders. Don't miss any important calls or meetings. Increase customer loyalty.

Features

• Integration with telephony
• Easy to use
• Call automation
• Call history tracking
• Easy start for business