The Best CRMs for Message Tracking: TOP 13

CPAshka is a CRM system for dropshipping that automates order tracking and payments to dropshippers. Optimize communication and simplify message tracking with CPAshka!

Advantages

• Automatic calculation. Accurate tracking of dropshippers, no manual calculations!
• Convenient management. Easy monitoring of orders and payments in one place.
• Time saving. Optimize work, focus on business development.
• Simple integration. Easily connect to your online store.

Main parameters

• Dropshipping automation
• Order tracking in one place
• Convenient payment calculation
• Integration with popular platforms
• Sales analytics for dropshippers

LP-CRM - CRM for product business, e-commerce and services. Optimize message accounting, automate sales and increase profits! Ideal for effective customer communication management.

Advantages

• All in one place. Manage all customer communications from a single platform.
• Increase sales. Increase conversion and profit by analyzing deal data.
• Easy integration. Integrate with your favorite services and automate routine.
• Sales analytics. Get real-time reports and make informed decisions.

Main parameters

• Convenient lead accounting
• Sales automation
• Integration with mail
• Real-time reports
• 24/7 support

SalesDrive - CRM for e-commerce that simplifies tracking messages from all channels: marketplaces, delivery services, payments, warehouse. Integrations for business automation and control of customer communications.

Advantages

• Single platform. All communication channels in one place: chats, messengers, email, calls - manage effectively.
• Sales automation. Free up team time: SalesDrive automates routine tasks, improving conversion rates.
• SalesDrive integrations. Easily connect marketplaces, delivery services, payments, warehouse for streamlined operation.
• SalesDrive analytics. Get clear reports on the effectiveness of communications and sales for business growth.

Main parameters

• SalesDrive automation
• Convenient message tracking
• Marketplace integration
• Order delivery tracking
• Warehouse operation optimization

Pipedrive is a CRM designed to increase deal conversion. Visualize your sales pipeline, easily track progress, and close more deals. Optimize communication accounting and grow with Pipedrive!

Advantages

• Increased sales. Pipedrive helps track deals and increase conversion thanks to the visual pipeline.
• Intuitive interface. Easy to use, allows you to quickly adapt and start working effectively.
• Automation of routine. Automate repetitive tasks to focus on important customers.
• Convenient mobile app. Manage deals anywhere, anytime from your smartphone.

Main parameters

• Correspondence accounting
• Pipedrive: deals
• Visual pipeline
• Increasing conversion
• Sales automation

Insightly: CRM and project management in one solution. Automate sales, marketing, and customer support. Integrations with popular services for seamless operation of your business. Ideal for SMB.

Advantages

• Clear interface. Easy to learn and use every day, no special knowledge required.
• Sales automation. Optimize your sales funnel and increase profits.
• Project management. Track progress, deadlines, and resources in one place.
• Integration with other software. Easily connect Insightly to your favorite tools.

Main parameters

• Customer request accounting
• Project management
• Email integrations
• Reporting and analytics
• Sales automation

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it ideal for keeping track of correspondence with customers, automating sales, and managing contacts directly from your email.

Advantages

• Integration with Gmail. All customer communication in one place, without switching between tabs.
• Sales automation. Free up time from routine, focus on deals.
• Customer tracking. Control every stage of the deal, don't miss anything.
• User-friendly interface. Intuitive, easy to learn and use.

Main parameters

• Integration with Gmail
• Sales automation
• Correspondence tracking
• Convenient call accounting
• Google Workspace support

Nutshell: CRM + email-маркетинг для B2B. Керуйте комунікаціями з клієнтами, відстежуйте листування та автоматизуйте розсилки. Ідеально підходить для команд, що прагнуть ефективного обліку повідомлень та збільшення продажів.

Advantages

• Простий інтерфейс. Легко навчитися та використовувати, економте час команди.
• Автоматизація продажів. Збільшуйте прибуток завдяки автоматичним воронкам.
• Email-маркетинг вбудовано. Надсилайте персоналізовані розсилки та відстежуйте результати.
• B2B орієнтованість. Розроблено з урахуванням потреб B2B команд.

Main parameters

• Облік повідомлень
• Простий B2B CRM
• Email-маркетинг
• Командна робота
• Автоматизація

Apptivo: a comprehensive suite of business applications with a powerful CRM at its core. The perfect solution for SMBs, allowing you to effectively manage communications and messages with customers.

Advantages

• Convenient mail accounting. Organize all customer communication in one place, don't miss important details.
• Automation of responses. Save time by using response templates and automatic mailings.
• Personalization of communication. Increase customer loyalty with an individual approach.
• Integration with Apptivo. Expand the capabilities of mail accounting with other Apptivo tools.

Main parameters

• CRM for SMB
• Message accounting
• Apptivo: business applications
• Ease of integration
• Effective communication

Creatio (Sales) - low-code CRM for automating sales and marketing. Simplify accounting for communications and messages with customers, optimize business processes with a powerful CRM platform. Integrate with your favorite tools!

Advantages

• Automation of communication. Save time by automating routine request processing tasks and increase customer satisfaction.
• Quick adaptation. Easily customize the system to the needs of your business without involving developers, using low-code.
• Data centralization. Store the entire communication history in one place for a better understanding of customers.
• Effective Sales. Increase sales with automated processes and a personalized approach from Creatio.

Main parameters

• Process automation
• Low code
• Message accounting
• Integration with other services
• User-friendly interface

amoCRM - CRM with an emphasis on messengers. Build chat funnels, automate sales with bots, and communicate with customers through any channel in one window. An ideal solution for accounting and communication optimization!

Advantages

• Omnichannel dialogues. All customer messages in one place, none will be lost!
• Sales chat funnels. Automate lead processing, increase conversion.
• 24/7 support bots. Answer customer questions instantly, around the clock.
• Easy start with amoCRM. Intuitive interface, quick implementation, support.

Main parameters

• Message accounting
• Omnichannel chat funnels
• Integration with messengers
• Communication automation
• User-friendly amoCRM interface

OneBox OS - CRM/ERP platform for business automation: accounting, processes, telephony, warehouse and documents - all in one system. A convenient solution for recording messages and optimizing communications.

Advantages

• All messages in one place. With OneBox OS, no message will be lost, everything is under control.
• Automation of communications. Save time on routine tasks with automated scenarios.
• Integration with telephony. Make calls and track their history directly from the platform.
• Centralized data storage. Convenient access to all customer information in one place.

Main parameters

• Message accounting
• CRM+ERP in one
• Process automation
• Telephony integration
• Warehouse and documents

Zoho CRM - cloud-based CRM for automating sales, marketing, and support. Streamline message tracking, improve customer communication, and increase team efficiency with Zoho CRM!

Advantages

• Convenient communication. All customer correspondence history in one place, easy access to information.
• Sales automation. Increase the efficiency of the sales team, automate routine tasks.
• Marketing improvement. Attract more customers, analyze campaigns, personalize offers.
• Customer support 24/7. Provide instant customer support, increase their loyalty.

Main parameters

• Convenient message tracking
• Automation of communications
• Integration with email
• Centralized storage
• Optimization of request processing

Microsoft Dynamics 365 Sales - CRM that combines deep integration with Microsoft 365 and Copilot. An effective tool for sales management, communication optimization and message accounting. Expand your team's capabilities with Dynamics 365 Sales!

Advantages

• Full integration with 365. Effective work in a familiar Microsoft environment, process optimization.
• Copilot: AI assistant. Automates routine tasks, provides prompts, improves communication with customers.
• Sales optimization. Increased profits through automation and analytics.
• Centralized management. All customer information in one place, quick access to data.

Main parameters

• Correspondence accounting
• Sales automation
• Integration with Outlook
• Reports and analytics
• Copilot for sales