TOP 16 CRMs for Customer Management: 2024 Selection

LP-CRM - CRM system designed for the commodity business, e-commerce and services sector. Optimize customer accounting, increase sales and automate routine tasks! The perfect solution for contact management.

Main pros

• Growth of sales. Increase profit through effective lead processing and sales funnel automation.
• Marketing optimization. Analyze customer data for accurate advertising campaigns and increased ROI.
• Personalization of communication. Create customized offers for customer loyalty.
• Automation of routine. Forget about manual data entry and free up time for business development.

Features

• Sales automation
• User-friendly interface
• Real-time reporting
• Integration with platforms
• 24/7 support

CPAshka - CRM for dropshipping. Automate the accounting of dropshippers, orders, and payouts. Convenient control of the customer base and sales. Optimize your dropshipping business with CPAshka!

Main pros

• Automation of accounting. Accurate accounting of dropshippers and their orders, avoiding manual errors.
• Calculation of profits. Automatic calculation of profits from each transaction and dropshipper.
• Convenient management. Intuitive interface for quick order processing.
• Optimization of expenses. Reducing the cost of time and resources on routine operations.

Features

• Customer accounting
• Dropshipping automation
• Counting dropshippers
• Integration with CPA networks
• User-friendly interface

Odoo CRM is a powerful CRM system integrated into the Odoo ERP ecosystem. The ideal solution for customer management, sales automation, and improved customer interaction. Optimize your business with Odoo CRM!

Main pros

• Single Platform. Manage all customer data in one place: sales, support, marketing.
• Full Integration. All business processes are connected, with no gaps between departments, all in Odoo.
• Sales Growth. Convenient tools for leads, opportunities, and sales pipeline analysis.
• Task Automation. Routine operations are performed automatically, saving you time.

Features

• ERP Integration
• Sales Automation
• User-Friendly Interface
• Process Customization
• Reporting and Analytics

SuiteCRM - a powerful open-source CRM for customer relationship management. Customize the system to suit your business needs! Flexible settings, wide integration possibilities and full control over the data. An ideal solution for effective work with the customer base.

Main pros

• Free open-source. Cost savings without functional limitations. Full control over data and code.
• Flexible customization. Adapt SuiteCRM to your business needs. Expand functionality.
• Relationship management. Effective organization of interaction with clients, from lead to deal.
• Reporting and analytics. Get valuable insights for making informed decisions.

Features

• Open source
• Flexible configuration
• Customer relationship management
• Sales automation
• Ukrainian support

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track progress, and close more deals with an intuitive interface. An ideal choice for contact management and effective customer relationship management.

Main pros

• Visual pipeline. Clearly see where your deals are and what to do next to close them.
• Sales automation. Reduce routine, focus on customers, increase profits.
• Profit forecasting. Get accurate sales forecasts based on deal data.
• Integrations with tools. Easily connect Pipedrive to your favorite apps.

Features

• User-friendly interface
• Visualization of the sales funnel
• Automation of routine tasks
• Easy to use
• Increased deal conversion

KeyCRM - Ukrainian CRM for accounting clients, orders from all channels and communications. Convenient warehouse accounting and powerful analytics. Optimize your business now!

Main pros

• All channels in one window. Manage orders from Prom, Rozetka, Shopify and others in one place.
• Communication with clients. The entire history of correspondence and calls in the client's card.
• Warehouse accounting simplified. Control balances, avoid shortages and surpluses.
• Sales analytics. Get reports to see efficiency and grow.

Features

• Customer accounting
• All channels in one
• Warehouse accounting
• Convenient analytics
• Ukrainian support

Capsule CRM - a lightweight and intuitive CRM for small businesses. Manage contacts, deals, and projects in one place. Streamline sales and build strong customer relationships!

Main pros

• Easy to use. Intuitive interface, quick training for the whole team.
• Data organization. Keep contacts, deals, and projects in one place for better control.
• Increased sales. Track deals to increase profits and customer satisfaction.
• Effective collaboration. Easy information sharing between departments for coordinated work.

Features

• User-friendly interface
• Easy to use
• Accounting for deals and customers
• Project support
• Free plan

Binotel SmartCRM - CRM for effective customer management. 360° customer card, sales analytics, tasks and integration with Binotel PBX. Optimize your business with us!

Main pros

• 360° customer profile. All customer information in one place: communication history, orders, notes, tasks.
• Sales automation. Optimize the sales funnel, increase conversion and control team performance.
• Integration with Binotel PBX. Telephony integrated into the system, call recording, automatic lead creation.
• Analytics and reports. Track key indicators, make informed decisions based on data.

Features

• 360° customer profile
• Sales automation
• Integration with telephony
• User-friendly interface
• Analytics and reports

Apptivo - CRM system for SMB with a set of business applications. Manage contacts, sales, projects and finances in one place. Ideal for customer accounting and business process optimization.

Main pros

• Clear interface. Easy to learn and use every day, even without experience.
• Data centralization. All customer information in one place, always at your fingertips.
• Scalability. The solution grows with your business, adapting to your needs.
• Sales automation. Increase sales with automation of routine tasks.

Features

• CRM for small business
• Full set of business tools
• Integration of all customer data
• Sales and marketing automation
• User-friendly Apptivo interface

NetHunt CRM: CRM system that integrates with Gmail. Manage leads, sales funnels, and automate processes directly from your email. Effective customer contact management and increased sales.

Main pros

• Integration with Gmail. Manage sales without leaving your email. All customer data at your fingertips.
• Sales automation. Free up time for customers by automating routine tasks.
• User-friendly interface. Easy to learn and use, adapts to needs.
• Improved communication. Make customer interaction more efficient and personalized.

Features

• Integration with Gmail
• Convenient lead management
• Sales automation
• Sales funnels
• Simple contact management

Bitrix24 - A CRM system for effective contact management, sales, customer support, and project management. Organize your team's work in a unified digital workspace!

Main pros

• All in one place. Manage sales, tasks, projects, and customer communications on a single platform
• Routine automation. Forget about routine tasks, focus on business development
• Effective communication. Built-in contact center, chats, and video calls for instant communication
• Clear analytics. Track key metrics and make informed decisions

Features

• Sales automation
• Email integration
• Task management
• 24/7 Contact center
• User-friendly interface

Microsoft Dynamics 365 Sales - CRM for customer accounting that increases sales. Deep integration with other Microsoft 365 products and Copilot artificial intelligence automates routine tasks and provides valuable insights for better decisions.

Main pros

• Understandable integration. Easily work with Outlook, Teams and other familiar Microsoft 365 tools.
• Data analysis. Get valuable customer insights to improve sales.
• Sales automation. Automate routine tasks and focus on customer engagement.
• Copilot artificial intelligence. Get a smart assistant to personalize communications.

Features

• Integration with Microsoft 365
• Sales automation
• Copilot for analytics
• Centralized database
• Reporting and forecasting

Insightly - CRM system and project management tool in one. Optimized for small and medium-sized businesses (SMB). Integrations with popular services for effective customer relationship management and sales automation.

Main pros

• Centralized database. All customer information in one place for better collaboration.
• Sales optimization. Track deals, forecast revenue, and increase profits.
• Project management. Plan, coordinate, and successfully complete projects on time.
• Integration with services. Connect Insightly with your favorite tools for convenient work.

Features

• CRM for SMB
• Projects and integrations
• Contact management
• Easy implementation
• User-friendly interface

OneBox OS - CRM/ERP platform for business automation. Manage customers, sales, warehouse, telephony, and documents in a single system. Ideal for contact management and business process optimization!

Main pros

• All in one place. Manage sales, warehouse, and documents on one platform
• Business automation. Customize business processes for effective teamwork
• Convenient telephony. Integrated telephony for instant communication with customers
• Reporting and analytics. Get a complete picture of your business for decision-making

Features

• Comprehensive CRM/ERP
• Business automation
• Process management
• Telephony integration
• Customer accounting

Agile CRM is a powerful CRM system that integrates sales, marketing, and service into a single interface. Manage contacts, automate processes, and increase customer loyalty with Agile CRM!

Main pros

• All in one place. Integration of sales, marketing, and support for better coordination.
• Intuitive interface. Easy to learn and use, even without technical skills.
• Automation of routine tasks. Simplifies sales and marketing processes, saving time.
• Increased loyalty. Better customer service thanks to complete information.

Features

• All in one place
• Sales automation
• User-friendly interface
• 24/7 customer support
• Increased profits

Copper - A CRM that seamlessly integrates with Google Workspace, especially Gmail. Manage contacts, deals, and customer communications directly from your inbox. Boost sales efficiency and improve customer relationships with Copper.

Main pros

• Gmail Integration. Work with clients directly from your inbox, without switching between apps.
• Time Saving. Automate routine tasks and focus on sales.
• Improved Communication. Personalize interactions and build strong relationships.
• Sales Growth. Optimize your sales funnel and increase profits.

Features

• Gmail Integration
• Easy to use
• Sales Automation
• User-friendly interface
• Data Personalization